Ms. Connors.: Then how do you go about making the change happen?
Dr. Zigler: First you need to decide where you want to go with it, you need a goal. Best reduce this to one clear idea that people can grasp quickly, that will stay with them.
The goal needs to be grounded on sound principles from a knowledge base. For example, take the problem of providing good child care. We can all share the assumption that good child care rests on good caregivers. The development of good caregivers used to be equated with a college education, but when the demand increased but the pay didn't, it became an unaffordable way to prepare caregivers. Enter the idea of competency-based training. NAEYC was able to mobilize the field to identify the best competencies from their knowledge base and to develop a certification process.
Knowledge is basic to system change.
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